What Countries does Newomi Deliver to?
We can deliver orders to most countries in the world. Goods are sent from our warehouse by courier, and delivered direct to your door (home or company address).
All our packaging will use foam and carton packaging, we will change the carton according to the volume of the product, and then ship it when it reaches the safest state for parcel processing
How to ship multiple items purchased at once
If you purchase multiple items at newomi at one time, our staff will ship all the gifts you ordered at one time. You only need to obtain a tracking number. You can check the shipping information of all gifts in real time through the tracking number.
What is Newomi's shipping process?
After receiving the customer's order, Newomi will pack the package, and then send the package to China's shipping center. After receiving the package, the shipping center will arrange the package according to the storage situation. The tracking number will be provided when the package is on the shipped aircraft, so after you pay the order, you need to wait 2-4 days to get the tracking number
Why the refund has not been received within 48 hours?
When you apply for a refund to newomi via paypal, our staff will send the refund request to paypal after reviewing it. Generally, it will arrive in your account within 48 hours. If you haven't received the refund within 48 hours, you can consult our customer service for the refund status.
Paypal is not available in my country?
Paypal can only be implemented in most countries, but there are still a few countries that cannot be used, such as Turkey, Pakistan, Iran, etc.
What about countries where PayPal is not available? At this point, you can contact our customer service staff and send your product link and quantity to our customer service staff. Our staff will calculate the total cost for you and send you other payment methods. You can pay by transfer.
What if i don't have paypal?
If you do not have a paypal account, you can register a personal account through paypal and bind your bank card or credit card.
I have paid successfully, but have not shipped?
Newomi cooperates with paypal. When you have successfully paid using your paypal account, but have not shipped, you need to consult customer service staff immediately.
Maybe your payment has not reached the newomi account yet. At this time, our staff will confirm with paypal.After confirming that there is no problem, we will ship it for you immediately.